Alert: Operating Changes Amid COVID-19

RESORT CLOSED FOR THE SEASON

Vail Resorts has announced that its North American resorts and retail stores will be closed for the 2019-20 winter ski season amidst the continued challenges associated with the spread of coronavirus (COVID-19). 
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Beaver Creek Resort

GUEST REFUND FORM

In response to the unprecedented circumstances surrounding coronavirus (COVID-19), Vail Resorts has announced that all of its North American resorts will be closed for the 2019-20 winter ski season. The Company will consider reopening Breckenridge Ski Resort in Colorado, Heavenly Mountain Resort in Lake Tahoe and Whistler Blackcomb in British Columbia in late April/early May, dependent on the situation with COVID-19 as well as weather conditions. Given the unprecedented circumstances, there is not a requirement to get a refund or make changes in-resort. Please complete this form to submit for a refund or credit, subject to applicable terms and conditions for the following products:

  • Lift Tickets
  • Ski & Ride School
  • Lodging and Vacation Packages
  • Winter Activities
  • Childcare Bookings
  • Equipment Rentals (booked on RentSkis.com or SkiRentals.com)
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Without ski patrol and terrain maintenance it is unsafe for skiers, riders, those sledding and first responders. Thank you for respecting all posted closures.

UPHILL ACCESS IS CURRENTLY CLOSED ON ALL PORTIONS OF BEAVER CREEK UNTIL FURTHER NOTICE

 

McCoy Park
Scheduled to debut winter 2020-21

Mccoy Park

Beaver Creek is expanding ski terrain for guests to cultivate their sense of adventure and to elevate their on-mountain experience starting next winter. McCoy Park will offer guests a unique ski experience centered in a tranquil and serene environment, providing welcoming green and blue terrain in an idyllic bowl setting. McCoy Park will include:

  • 250 acres of lift-served, welcoming terrain
  • 17 trails of natural, groomable glades
  • 2 new chairlifts, including a four-person, high-speed lift
  • 20+ km of gladed cross country and snowshoe trails
Learn About McCoy Park

Need Assistance?

As a result of COVID-19 “stay at home” orders, we have temporarily closed the Vail Resorts Call Center. For assistance with refunds, visit Snow.com/RequestRefund. For all other questions, email comments@vailresorts.com or visit snow.com for our latest updates and announcements.