To ensure you reach the right team quickly, please review the options below:

Vacation Planning and General Reservations

(866) 348-9028 (toll-free) | (970) 306-0952 (local) | Hours: Daily, 8am-5pm MT

Our Vacation Planning Experts are here to help create the perfect mountain getaway. Whether you're exploring lodging options, comparing experiences, or ready to book, our team can provide personalized recommendations and assistance planning your trip.

We can also assist you with your existing reservation booked through our resort-managed channels (e.g., resort website, resort call center): including modifications, cancellations, or questions about your upcoming stay.

Get expert help with:

Lodging

Lift Tickets

Lessons

Rentals

Activities

Transportation

Group Reservations

(877) 247-1587

To set up a new group contract, please email groups@vailresorts.com.

Existing Reservations Booked Through Other Channels

If your reservation was made through a third-party site (e.g., Expedia, Booking.com, Hotels.com), please contact them directly for assistance. Refer to your confirmation email for contact details.