Refund Requests

To request a refund for lift tickets, Buddy/SWAF tickets, or on-mountain activities (e.g., tubing, night skiing, sight-seeing), please call us at 970-754-0005 or visit the resort ticket window by no later than 5 PM mountain standard time on the expiration date for which your lift ticket provides access. Be advised, your product is not refundable except as set forth in this policy.

If you are inquiring about a refund on an Epic Pass, Epic Day Pass, or any other pass products, please visit our Epic Coverage page.